> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reachhunt.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Organize conversations

> Use tags, statuses, deal values, assignees and notes to keep track of every lead

Open a conversation's contact details to organize it. What you set belongs to the person, so your whole team sees it in the inbox, the pipeline and lead lists.

| Tool | Use it to |
| - | - |
| **Tags** | Label people, for example by interest or source. A person can have many tags |
| **Status** | Put the person in a pipeline stage. A person has one status at most |
| **Deal value** | Record what the person is worth to you. It adds up in the stage total on the pipeline |
| **Assignee** | Give the conversation to a teammate |
| **Notes** | Keep details about the person in their contact details |
| **Private note** | Write a note inside the conversation for your team. The lead never sees it |

To create a tag or status from a conversation, type its name and select **Create**. Manage them all in [**Settings → Tags**](https://app.reachhunt.ai/settings/tags) and [**Settings → Statuses**](https://app.reachhunt.ai/settings/statuses).

To let an AI agent answer a conversation, select **Assign to agent**. Select **Assign to you** to take it back.


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