> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reachhunt.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign troubleshooting

> Fix a campaign that won't start, isn't sending, or has failed messages

## The campaign won't start

ReachHunt checks these before a campaign starts, and shows the first one that fails:

| Message | Fix |
| - | - |
| Add at least one lead list | Pick a lead list in the Leads step |
| Write at least one message | Add a **Send a message** step |
| Every message step needs text | Fill in each message step |
| Open at least one day on the schedule | Turn on at least one day in the Schedule step |
| Connect an account for this campaign, or pick one that is still connected | Pick an account that is connected, or [reconnect it](https://docs.reachhunt.ai/help-center/getting-set-up/connect-accounts.md#reconnect-an-account) |
| The selected lists resolved to nobody to message | Your lists, selection or exclusions left nobody. Add people or loosen the exclusions |

## It's running, but nothing goes out

* Check the schedule. The campaign only sends inside its sending windows, in its own time zone.
* Check the accounts. An account that reached its daily or weekly limit, or that X or LinkedIn paused for a while, waits until it has room again.
* Check that the accounts are still connected in [**Connected accounts**](https://app.reachhunt.ai/accounts).

## Some messages failed

A send can fail, for example when the person's DMs are closed. Failed leads show in the campaign's **Progress**. To message only people you can reach, filter your lead list by **Can DM** before you build the campaign.


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